Referring a participant to Disability Talk: what to expect
If you're a support coordinator, GP, hospital social worker or allied health professional, here's exactly what happens after you send us a referral — and what we need from you.
We know that making a referral is an act of trust. You're handing over someone's care to another organisation, and you want to know they'll be looked after. Here's exactly what happens when you refer a participant to Disability Talk.
Step 1: Send us the referral
Download our referral form and email it to [email protected], or call us on +61 3 8317 9090. We accept referrals from support coordinators, GPs, hospital discharge teams, allied health professionals, family members and participants themselves.
Step 2: We acknowledge within one business day
We acknowledge every referral within one business day. We'll confirm receipt, let you know who will be the point of contact, and flag if we need any additional information.
Step 3: We contact the participant
We reach out to the participant (or their representative) to introduce ourselves, understand their situation, and arrange an initial meeting. We keep you in the loop throughout.
What we need from you
The more context you can give us, the better. Participant name and contact details, NDIS plan details (if available), the services you're referring for, and any relevant background — health conditions, communication needs, current providers. Our referral form covers all of this.
Disability Talk
NDIS registered provider · West Melbourne VIC 3003
Ready to refer or get in touch?
We acknowledge every referral within one business day.